Return & Refund Policy

We want customers to feel confident when ordering AMU Diet Coffee. If you are not satisfied with your purchase, you may contact our customer-care team and request a refund according to this policy.

This is a customer-satisfaction guarantee. It is not a guarantee of any specific health, medical or weight-loss outcome.

Send your request to info@amudietcoffee.com or contact us on WhatsApp with your order number, customer name, mobile number, the product or box details and the reason for your request.

Our team will review your request and confirm the next steps, including any return instructions.

Refund eligibility is subject to the applicable return period, valid proof of purchase, product condition and any market-specific consumer-protection requirements.

The exact return window and whether opened or partially used boxes qualify are being finalised and will be published here before this policy is treated as final. Until then, please contact customer care and we will confirm the terms that apply to your order.

Products that are damaged after delivery through misuse, products without proof of purchase, and requests made outside the applicable return period may not be eligible.

Wholesale, distributor and bulk orders are governed by the terms agreed in the individual commercial quotation.

Approved refunds are processed to the original payment method where possible. The time for funds to appear depends on your payment provider.

Delivery charges, where applicable, may be non-refundable unless the return results from an error on our side.