Customer information
Shipping & Delivery
How AMU orders are confirmed, dispatched and delivered. Delivery options and charges are confirmed for each order before dispatch.
Order confirmation
After you place an order online or through WhatsApp, our customer-care team confirms availability, final price, delivery area and payment method.
Order confirmations are sent by email to the address you provide and/or by WhatsApp. For any question, write to info@amudietcoffee.com.
Delivery areas
AMU Diet Coffee is available for delivery in selected markets. If we do not currently deliver to your city or country, our team will let you know and can suggest alternatives.
For bulk, wholesale or distributor shipments, delivery method and lead time are agreed as part of the individual quotation.
Processing and delivery time
Orders are normally prepared for dispatch on working days. Delivery time depends on your location, the selected shipping method and customs procedures where applicable.
Our team will share the expected delivery window with your order confirmation.
Delivery charges
Delivery charges depend on destination, order quantity and shipping method. Any applicable charge is confirmed before payment.
We do not advertise free delivery unless it is explicitly stated for a specific offer or market.
Receiving your order
Please check your package on delivery. If anything appears damaged or incorrect, contact customer care with your order number and photographs so we can assist quickly.
